30 Day Money Back Guarantee Terms and Conditions
1. EligibilityThis 30 day money back guarantee applies to underwear purchased directly from our website or Budgy Smuggler retail stores only.2. Claim periodYou must submit your refund request within 30 days of the purchase date with original receipt3. What is coveredThe guarantee covers the purchase price of the underwear only. Original shipping costs are not refundable.4. Single item purchasesYou may try on one item to assess fit and comfort. If you are not satisfied, you may request a full refund. You do not need to return the worn item we request these are washed and donated to causes like THREAD TOGETHER5. Bundle purchasesIf you purchased a bundle, you may try on one item. Any unworn items must be returned to qualify for a full refund of the bundle.6. Return shipping for bundlesWe will provide a prepaid return label for any required returns under this guarantee.7. Condition requirementsReturned items must be unworn, unwashed, and unaltered, and in their original condition and packaging.8. ExclusionsThis guarantee does not apply to items damaged due to misuse, improper care, or normal wear and tear beyond initial try on.9. Refund processingRefunds will be processed to your original payment method within 10 business days of approval. If a return is required, refunds will be processed after returned items are received.10. How to claimTo submit a claim, visit our Returns and Exchanges portal.